Services / UI/UX Design

Interfaces Built To
Guide, Convert & Hold Up.

We research, structure, and design product, web, and app interfaces that make the right action obvious — then hand off files clean enough for any dev team to build, or build them ourselves.

Workflow may include ▸ Design files Prototypes Design systems Usability testing Developer handoff Accessibility review
what we design

Every Layer Of The Interface

From a single landing page to a full multi-product design system — scoped to what actually moves the metric you're designing for.

Product & App UI Design

End-to-end screen design for web apps and mobile apps — component-driven, responsive, and built to a design system from the first screen, not retrofitted after the tenth.

Web AppMobile AppComponent-Driven

UX Research & Strategy

Interviews, competitive teardown, and information architecture that tell us what to design before we design it.

InterviewsIA

Design Systems & Component Libraries

Tokens, components, and documentation that keep every new screen consistent without a Slack thread.

TokensStorybook

Website & Landing Page Design

Marketing pages designed around a single job to do — clear hierarchy, honest copy, and a CTA that isn't buried.

MarketingConversion

Prototyping & Usability Testing

Clickable prototypes can be tested with representative users before development, when research/testing is included in scope.

PrototypeTesting
how we work

The Double Diamond Process

We diverge before we converge, twice: once to understand the problem, once to land on the solution. It's slower to start and faster to ship.

Diverge

Discover

User interviews, analytics review, and competitive research to surface the real problem, not the assumed one.

Converge

Define

Findings distilled into a clear problem statement, user flows, and information architecture everyone agrees on.

Diverge

Design

Multiple concepts explored in wireframe and UI, tested with real users before committing to one direction.

Converge

Deliver

Final UI, a documented component library, and dev-ready specs — or a straight handoff into our own build team.

built to hold up

Accessibility & Usability — By Default

A design that looks right and a design that works for everyone are two different jobs. We treat both as the baseline, not a stretch goal.

Accessibility-aware Contrast & Type

Color contrast, readable type, focus visibility and interaction targets are considered during design. Formal WCAG conformance should be scoped and verified when required.

Moderated Usability Testing

Task-based usability testing can surface friction before development, reducing the cost of changing interaction patterns later.

Structured Design Tokens

Color, spacing, and type defined as reusable tokens, not one-off values — so accessibility fixes apply everywhere at once.

Keyboard & Screen-Reader Flows

Tab order, focus states, and labeling designed alongside the visuals, not patched in during development.

Performance-Aware Design

Asset weight and layout complexity considered at design time, so the interface that ships is as fast as the one you approved.

included in every project

Design QA Checklist

These checks can be included in the design scope and extended into implementation QA or an ongoing design retainer when required.

WCAG-aware contrast and accessibility review
Component & token documentation
Responsive breakpoint specs
Moderated usability test session
Keyboard & focus-state mapping
Dev-ready handoff spec
Post-launch design QA (when scoped)
what you receive

What You Get

Design Files

Organized Figma Files

Clean layer naming, components, and auto-layout — yours outright, with no vendor lock-in to us.

Design System

Component Library & Tokens

A documented, reusable system so future screens stay consistent without redesigning from scratch.

Prototype

Interactive Prototype

A clickable prototype for stakeholder sign-off and usability testing before development starts.

Research

Usability Test Report

Findings tied to specific design decisions — not a generic summary of what users said.

Handoff

Dev-Ready Specs

Spacing, states, and breakpoints documented so any development team can build it without guessing.

Support

Post-Launch Design Support

Optional post-launch design QA and support for new features, campaigns and design-system maintenance.

connected services

UI/UX work is often one part of a larger product lifecycle. Grey Shield can connect design with development and security services when the project needs it.

common questions

Frequently Asked

How long does a UI/UX design project take?

Timelines depend on the number of screens, research depth, design-system requirements, stakeholder feedback and whether usability testing is included. Grey Shield should confirm the delivery plan after scope is understood.

What's the difference between UI and UX design?

UX is the structure and flow — research, information architecture, and how someone moves through the product. UI is the visual layer built on top of it — typography, color, and components. We handle both together so they don't fight each other later.

Do you also build what you design, or just design it?

Either. We hand off production-ready Figma files and specs to your development team, or carry the design straight into development ourselves, since we also build web and mobile apps in-house.

Do you do user research and usability testing?

Yes. Discovery interviews, competitive analysis, and moderated usability testing sessions before and after design, with a written findings report tied to specific design decisions.

Do you offer ongoing design support after launch?

Post-launch design QA and ongoing support can be included when required. The support window, response expectations and retainer scope should be agreed in the project proposal.

Clear scope. Clear delivery plan.

Let's Design Something
Worth Building.

Tell us what you are designing, who it is for, and what needs to improve. We will turn that into a practical scope, delivery plan and estimate.